PestPro Secure

Terms & Conditions

Last Updated: April 30, 2025

Welcome to PestPro Secure Services. By booking our services through phone or WhatsApp, you agree to the following terms and conditions. Please read them carefully before scheduling any service.

1. Scope of Service

We provide home and commercial pest control services using licensed chemicals and certified technicians. Service coverage includes cockroach, termite, ant, mosquito, rodent, bed bug, and spider control as per your chosen package.

2. Booking & Confirmation

Appointments can be booked via phone or WhatsApp. All service details, pricing, and timing will be confirmed before the technician's arrival. Emergency or same-day slots are subject to availability.

3. Payments

Payments are collected after service completion, either in cash, UPI, or online. We do not collect payment through the website. Invoices will be provided upon request.

4. Cancellations & Refunds

Customers may cancel or reschedule services by contacting us at least 3 hours before the appointment. For full refund terms, please see our Refund Policy page.

5. Warranty & Callback

Certain services (like AMC plans or anti-termite treatment) may include callback visits during the warranty period. Warranty details will be clearly mentioned on your invoice or booking confirmation.

6. Customer Responsibility

Customers must ensure access to the premises and proper ventilation during and after service. Pets, food, and children should be kept away from treated areas for at least 1 hour post-treatment.

7. Liability Disclaimer

We are not responsible for any indirect or incidental damage caused by delay, power issues, or improper post-treatment handling. Customers must follow all technician guidelines shared at the time of visit.

8. Changes to Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with the revised date above. Continued use of our services implies acceptance of the updated terms.

9. Contact Information

📧 Email: support@pestprosecure.site

📞 Phone: +91 93749 11200

📍 Address: Khasra No.380, Plot No. 4, 3rd Floor, 100 Feet Road, Ghitorni, New Delhi – 110030